Holiday Inn Express & Suites Downtown Ottawa East by IHG | Hotel in Ottawa

8.6 (2635 Reviews) |  1 Bathroom
Lowertown Hotel | Holiday Inn Express & Suites Downtown Ottawa East by IHG

Hotel in Lowertown, Ottawa

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space.
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers 182 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Show more

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathtub or shower
  • Free toiletries
  • Towels
  • Private bathroom
  • Hair dryer
Bedroom
  • Bed sheets
  • Pillow menu
  • Blackout drapes/curtains
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Soundproofing
  • Free local calls
  • Phone
  • Desk
Breakfast
  • Coffee/tea in common area(s)
  • Free on-the-go breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea maker
  • Microwave
  • Refrigerator
Parking
  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Limited onsite parking
  • Self parking on site (CAD 25 per day; includes in/out privileges)
Accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Pool hoist on site
  • Braille signage
  • Well-lit path to entrance
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Stair-free path to entrance
  • Elevator
Activities
  • Indoor pool
  • 24-hour fitness center
Entertainment
  • Flat-screen TV
  • Cable channels
General
  • Conference space (1500 square feet)
  • Meeting rooms - 2
  • 24-hour business center
  • ATM/banking services
  • Vending machine
  • Banquet hall
  • Front-desk safe
  • Elevator
  • Portuguese
  • Chinese (Mandarin)
  • English
  • French
  • Spanish
  • Smoke-free property
Guest Services
  • Snack bar/deli
  • Laundry facilities
  • Indoor pool
  • Highchair
  • Microwave
  • Soundproofed rooms
  • Refrigerator
  • Dry cleaning service
  • Luggage storage
  • Daily housekeeping
  • Laundry facilities
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Picnic area
  • Garden
  • Terrace

Policies

Check-in
Check-in time starts at 3:00 pm contactless check-in available minimum check-in age: 21
Check-out
Check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Self parking fee: cad 25 per day (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Jon
May 20, 2026 08:55:00 AM
Review Score:   10
Summary: NICE PLACE RECOMMENDED HIGHLY
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room, 2 Queen Beds, Accessible
Room Size: 323 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, Accessible

General

Ping - 9, Grab bar - in shower, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Number of bedrooms - 1, Hand-held showerhead, Grab bar - in bathtub, Square feet - 323, Wheelchair accessible, Lowered locks/deadbolt, Accessible bathtub, Portable bathtub seat, Lowered peephole/view port in door, Portable shower seat, Square meters - 30, Height-adjustable showerhead, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Queen Beds, City View
Room Size: 323 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, City View

General

Ping - 9, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Number of bedrooms - 1, Grab bar - in bathtub, Square feet - 323, Wheelchair accessible, Lowered locks/deadbolt, Accessible bathtub, Portable bathtub seat, Portable shower seat, Square meters - 30, Wardrobe or closet, Bed count minimum 2, City view, Bed count maximum 2
Standard Room, 1 King Bed, Accessible (Access Tub)
Room Size: 323 square feet m2
1 King Bed
Standard Room, 1 King Bed, Accessible (Access Tub)

General

Ping - 9, Grab bar - in shower, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Number of bedrooms - 1, Hand-held showerhead, Grab bar - in bathtub, Square feet - 323, Wheelchair accessible, Lowered locks/deadbolt, Accessible bathtub, Portable bathtub seat, Lowered peephole/view port in door, Portable shower seat, Square meters - 30, Height-adjustable showerhead, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view
Standard Room, 1 King Bed
Room Size: 323 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Ping - 9, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Number of bedrooms - 1, Grab bar - in bathtub, Square feet - 323, Wheelchair accessible, Lowered locks/deadbolt, Accessible bathtub, Portable bathtub seat, Lowered peephole/view port in door, Portable shower seat, Outdoor spaces not available, Square meters - 30, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 King Bed
Room Size: 344 square feet m2
1 King Bed
Suite, 1 King Bed

General

Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Number of bedrooms - 1, Grab bar - in bathtub, Square feet - 344, Wheelchair accessible, Lowered locks/deadbolt, Accessible bathtub, Portable bathtub seat, Ping - 10, Lowered peephole/view port in door, Square meters - 32, Portable shower seat, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view
Standard Room
Room Size: 323 square feet m2
1 Twin Bed
Standard Room

General

Ping - 9, Grab bar - in shower, Number of bedrooms - 1, Room and bed type depend on availability check-in, Grab bar - in bathtub, Square feet - 323, Accessible bathtub, Portable bathtub seat, Portable shower seat, Square meters - 30, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Lowertown hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Lowertown hotel have a swimming pool?

Yes, this Lowertown hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Lowertown hotel?

Best-rates for the Lowertown hotel starts from $131 per night with includes Accessibility, Toiletries, Entertainment, Child Friendly, Internet, Parking, Wheelchair Accessible, Bedding/Linens, Breakfast, Kitchen, Balcony/Terrace, Wellness Facilities, Air Conditioner, Security/Safety, Business Services, Guest Services, Laundry, Pool, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Lowertown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Lowertown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lowertown hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Lowertown hotel?

Based on the information reported by the owner or manager, the Lowertown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Lowertown hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD131
You will be redirected to  
Hot Deal - It has been viewed 43 times today
Not the right fit? Check out our other properties in Lowertown
5 Star Apartment From US $324
         

10.0 (34 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pet Friendly
Hilton Lac-Leamy From US $286
         

|
9.1 (559 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Hilton Lac-Leamy From US $251
         

|
9.2 (1003 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Lord Elgin Hotel From US $231
         

|
8.6 (1534 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Lord Elgin Hotel From US $190
         

|
9.0 (3070 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
SOHO Residences Champagne From US $138
         

|
8.4 (150 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pet Friendly
Courtyard by Marriott Ottawa East From US $171
         

|
9.0 (1276 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
A Beach Style Chalet In The Heart Of Ottawa From US $100
         

10.0 (34 Reviews)
House
  • Air Conditioner
  • Parking
  • TV
Courtyard by Marriott Ottawa East From US $111
         

|
8.3 (574 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
The Westin Ottawa From US $248
         

|
9.0 (1058 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Modern one bedroom condo sleep 4! From US $44
         

8.8 (5 Reviews)
Condo
  • Air Conditioner
  • Parking
  • TV
The Westin Ottawa From US $229
         

|
8.3 (471 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Cartier Place Suite Hotel From US $1,361
         

|
8.0 (2192 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Very clean and Zen From US $49
         

10.0 (1 Review)
Bed & Breakfast
  • Air Conditioner
  • Parking
  • TV
LIV Extended Stay From US $275
         

|
New
Apartment
  • Air Conditioner
  • Parking
  • Pet Friendly
New Moxy Ottawa Downtown From US $224
         

New
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly