Novotel Queenstown Lakeside | Hotel in Queenstown

| 8.0 (2299 Reviews) |  7 Bathrooms  20 Guests
Queenstown City Centre Hotel | Novotel Queenstown Lakeside

Hotel in Queenstown City Centre, Queenstown

Nestled on the shores of Lake Wakatipu, Novotel Queenstown Lakeside is just a 1-minute walk from many shops, restaurants, nightlife and activities. Novotel Queenstowns’ contemporary rooms offer a selection of spectacular alpine, garden and lake views. Each air-conditioned room features a private balcony and a flat-screen TV. Novotel offers ski storage facilities, a spa pool, guest laundry and valet car parking. Guests can enjoy 30-minutes free WiFi in the lobby. In-room WiFi is available at an additional charge. 24-hour room service is available. There is a concierge service which can organize transfers to the local ski fields, including Coronet Peak, The Remarkables, and Cardrona. Elements Restaurant features local cuisine and ingredients, including the hotel’s very own rooftop honey. It also serves daily buffet breakfast with hot and continental options. Enjoy tapas and beverages in front of the fireplace at Elements Café & Bar.

Novotel Queenstown Lakeside is located in Queenstown.

This 270 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, Air Conditioner, Designated Smoking Area, and several others. This is a 4 star rated property and has over 2299 reviews with the average score of 8 . Coming to Queenstown and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 270 Bedrooms Hotel if you want to learn more about this place in Queenstown. These details are authentic, as they are provided by our partner, booking.com.

This Novotel Queenstown Lakeside in Queenstown is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel Queenstown Lakeside”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Skiing
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Kid-friendly buffet
  • Coffee house on site
  • Restaurant
  • Special diet meals (on request)
  • Wine/Champagne
  • Bar
  • Kids' meals
Parking
  • Parking on site
  • Parking
  • Private Parking
  • Electric vehicle charging station
Activities
  • Cycling
  • Fitness
  • Happy hour
  • Golf course (within 2 miles)
  • Fitness center
  • Hot tub/Jacuzzi
  • Skiing
Entertainment
  • Board games/Puzzles
General
  • Smoke-free property
  • Safe
  • Facilities for disabled guests
  • Elevator
  • Wifi in all areas
  • Family rooms
  • Designated smoking area
  • Heating
  • Air conditioning
  • Non-smoking rooms
Guest Services
  • Tour desk
  • Dry cleaning
  • Daily housekeeping
  • Room service
  • Valet parking
  • Packed lunches
  • Baggage storage
  • Shuttle service
  • Shuttle service (additional charge)
  • Meeting/Banquet facilities
  • Suit press
  • Concierge
  • Laundry
  • Babysitting/Child services
  • Fax/Photocopying
  • Ironing service
  • 24-hour front desk
  • Express check-in/out
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Garden
  • Outdoor furniture
Security/Safety
  • CCTV outside property
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • 24-hour security
  • Key card access
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Cashless payment available
Skiing
  • Ski storage

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

If you have selected our restricted rates and terms and conditions, with pre-payment required at the time of booking, please be advised the same credit card used for payment is required to be presented upon your arrival along with the cardholder’s id. if you are unable to present the card at the hotel, please let us know prior to check in, failure to present the credit card used for pre-payment upon your arrival will mean the hotel reserves the right to refund the original card charged and request a new card for payment on arrival, please note, there is a 2% credit card surcharge when using a credit card.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.49
Location:
9.66
Staff:
8.84
Facilities:
7.85
Comfort:
8.52
Cleanliness:
8.4
Analeigh
Mar 12, 2026 07:00:00 AM
Review Score:   6
Australia
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room with Two Double Beds
Room Type: Twin
Room Size: 26 m2
2 Full bed(s) Bed
Standard Room with Two Double Beds

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Conditioner, Bathtub, Hairdryer, Toilet paper, Private bathroom, Toilet, Bathtub or shower, Shower cap, Towels, Free toiletries, Body soap

General

Laptop safe, Safe, Iron, Trash cans, Carpeted, Air conditioning, Heating, Ironing facilities

Media & Technology

Radio, Telephone, TV, Satellite channels, Flat-screen TV, Streaming service (like Netflix)

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Wine glasses, Electric kettle, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Accessibility

Upper floors accessible by elevator

Exclusive services

Concierge services, Free gym access
Lakeside King Room
Room Type: Double
Room Size: 26 m2
1 King bed(s) Bed
Lakeside King Room

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Conditioner, Bathtub, Hairdryer, Slippers, Toilet paper, Private bathroom, Toilet, Bathtub or shower, Shower cap, Bathrobe, Towels, Free toiletries, Body soap

General

Laptop safe, Safe, Iron, Trash cans, Carpeted, Air conditioning, Heating, Ironing facilities

Media & Technology

Radio, Telephone, TV, Satellite channels, Flat-screen TV, Streaming service (like Netflix)

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Wine glasses, Electric kettle, Refrigerator, Coffee machine

Living Area

Desk, Sitting area

View

View, Mountain view

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Accessibility

Upper floors accessible by elevator

Exclusive services

Concierge services, Free gym access
Standard King Room
Room Type: Double
Room Size: 26 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Conditioner, Bathtub, Hairdryer, Toilet paper, Private bathroom, Toilet, Bathtub or shower, Shower cap, Towels, Free toiletries, Body soap

General

Laptop safe, Safe, Iron, Trash cans, Carpeted, Air conditioning, Heating, Ironing facilities

Media & Technology

Radio, Telephone, TV, Satellite channels, Flat-screen TV, Streaming service (like Netflix)

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Wine glasses, Electric kettle, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Accessibility

Upper floors accessible by elevator

Exclusive services

Concierge services, Free gym access
Lakeside Room with Two Double Beds
Room Type: Twin
Room Size: 26 m2
2 Full bed(s) Bed
Lakeside Room with Two Double Beds

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Conditioner, Bathtub, Hairdryer, Slippers, Toilet paper, Private bathroom, Toilet, Bathtub or shower, Shower cap, Bathrobe, Towels, Free toiletries, Body soap

General

Laptop safe, Safe, Iron, Trash cans, Carpeted, Air conditioning, Heating, Ironing facilities

Media & Technology

Radio, Telephone, TV, Satellite channels, Flat-screen TV, Streaming service (like Netflix)

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Wine glasses, Electric kettle, Refrigerator, Coffee machine

Living Area

Desk, Sitting area

View

View

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Accessibility

Upper floors accessible by elevator

Exclusive services

Concierge services, Free gym access
Standard Queen Room with Special Access Bathroom
Room Type: Double
Room Size: 26 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Laptop safe, Safe, Iron, Trash cans, Carpeted, Air conditioning, Heating, Ironing facilities

Media & Technology

Radio, Telephone, TV, Satellite channels, Flat-screen TV, Streaming service (like Netflix)

Bathroom

Shampoo, Conditioner, Hairdryer, Toilet paper, Bathtub or shower, Private bathroom, Toilet, Shower cap, Towels, Free toiletries, Body soap

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Wine glasses, Electric kettle, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Linens, Wardrobe or closet, Alarm clock

Accessibility

Upper floors accessible by elevator

Exclusive services

Concierge services, Free gym access
Alpine View Room with Two Double Beds
Room Type: Triple
Room Size: 26 m2
2 Full bed(s) Bed
Alpine View Room with Two Double Beds

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Conditioner, Bathtub, Hairdryer, Toilet paper, Private bathroom, Toilet, Bathtub or shower, Shower cap, Towels, Free toiletries, Body soap

General

Laptop safe, Safe, Iron, Trash cans, Carpeted, Air conditioning, Heating, Ironing facilities

Media & Technology

Radio, Telephone, TV, Satellite channels, Flat-screen TV, Streaming service (like Netflix)

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Wine glasses, Electric kettle, Refrigerator

Living Area

Desk, Sitting area

View

View, Mountain view

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Accessibility

Upper floors accessible by elevator

Exclusive services

Concierge services, Free gym access
Alpine View room with King Bed
Room Type: Double
Room Size: 26 m2
1 King bed(s) Bed
Alpine View room with King Bed

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Conditioner, Bathtub, Hairdryer, Toilet paper, Private bathroom, Toilet, Bathtub or shower, Shower cap, Towels, Free toiletries, Body soap

General

Laptop safe, Safe, Iron, Trash cans, Carpeted, Air conditioning, Heating, Ironing facilities

Media & Technology

Radio, Telephone, TV, Satellite channels, Flat-screen TV, Streaming service (like Netflix)

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Wine glasses, Electric kettle, Refrigerator

Living Area

Desk, Sitting area

View

View, Mountain view

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Accessibility

Upper floors accessible by elevator

Exclusive services

Concierge services, Free gym access

FAQ's

Is this Novotel Queenstown Lakeside pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Novotel Queenstown Lakeside?

Check-in time for Novotel Queenstown Lakeside starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Novotel Queenstown Lakeside have a swimming pool?

No, this Novotel Queenstown Lakeside does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Queenstown Lakeside?

Best-rates for the Novotel Queenstown Lakeside starts from $135 per night with includes Balcony/Terrace, EV Charge Station, Sports/Activities, Skiing, Restaurant, Laundry, Air Conditioner, Designated Smoking Area, View, Wheelchair Accessible, Security/Safety, Fireplace/Heating, Bar, Guest Services, Breakfast, Hot Tub, Internet, Parking, Accessibility, Transportation/Shuttle, Business Services, Wellness Facilities, Entertainment, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel Queenstown Lakeside a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Queenstown Lakeside wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Queenstown Lakeside is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Queenstown Lakeside?

Based on the information reported by the owner or manager, the Novotel Queenstown Lakeside indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Queenstown Lakeside?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD135
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