RedLevel at Gran Melia Palacio de Isora - Adults Only | Hotel in Guia de Isora

| 9.6 (408 Reviews) | Pet Friendly 1 Bathroom

Alcala Hotel | RedLevel at Gran Melia Palacio de Isora - Adults Only

Hotel in Alcala, Guia de Isora

Catch some rays at the beach or spend the day relaxing at RedLevel at Gran Melia Palacio de Isora - Adults Only's full-service spa. Then enjoy a meal at one of the hotel's 9 restaurants.
RedLevel at Gran Melia Palacio de Isora - Adults Only offers 110 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Guia de Isora hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with outdoor tennis courts and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Eco Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Shampoo

Rainfall showerhead

Soap

Bathrobes

Bidet

Designer toiletries

Separate bathtub and shower

Toilet paper

Towels

Bedroom

Premium bedding

Air conditioning (climate-controlled)

Blackout drapes/curtains

Bed sheets

Pillow menu

Iron/ironing board

Phone

Eco-friendly cleaning products used

Laptop-compatible safe

Turndown service

Slippers

Recycling

Breakfast

Coffee/tea in common area(s)

9 restaurants and 1 coffee shop/cafe

2 poolside bars, 5 bars/lounges and 1 beach bar

24-hour room service

Free daily reception

Electric kettle

Free bottled water

Minibar

Espresso maker

Parking

Electric car charging station on site

Free covered self parking on site

Onsite parking available only on request

Limited onsite parking

Free valet parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Wheelchair-accessible lounge

Wheelchair-accessible registration desk

Elevator

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Activities

Boat tours

Fishing

Golfing

Surfing/body boarding

Scuba diving

Bicycle rentals

Windsurfing

Mountain biking

Sailing

Golf lessons

Hiking/biking trails

Whale watching

Kayaking

Snorkeling

3 outdoor pools

Volleyball

Yoga classes

Fitness classes

3 outdoor padel courts

Segway rentals/tours

Full-service spa

Lifeguards on site

Pilates classes

24-hour fitness center

Tennis

2 outdoor tennis courts

Evening entertainment

Shopping

Archery

Entertainment

32-inch LCD TV

Satellite channels

Premium channels

General

Computer station

Business center

Meeting rooms - 14

Conference space (12917 square feet)

Banquet hall

Front-desk safe

Gift shop/newsstand

ATM/banking services

Ballroom

Library

Reception hall

Elevator

Spanish

English

Italian

German

French

Russian

TV in lobby

Smoke-free property

Beach towels

Guest Services

3 outdoor pools

Laundry facilities

Snack bar/deli

24-hour front desk

Daily housekeeping

Concierge services

Luggage storage

Hair salon

Multilingual staff

Tennis lessons

Tour/ticket assistance

Dry cleaning service

Laundry facilities

Turndown service

Porter/bellhop

Wedding services

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Pool cabanas (surcharge)

Pool umbrellas

Pool sun loungers

Lifeguards on site

Terrace

Beach umbrellas

Garden

Nature reserve

Beach loungers

Beachfront location

Spa

Body wraps

Aromatherapy

Sauna

Ayurvedic treatments

Facials

Massage - hot stone

Body scrubs

Outdoor treatment areas

Massage - sports

Detox wraps

Hydrotherapy

Couples treatment room(s)

Massage/treatment rooms

12 treatment rooms

Hot tub

Steam room

Turkish bath/hammam

Massage - deep-tissue

Body treatments

Spa open daily

Manicures and pedicures

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight express check-in available minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children younger than 16 are not allowed at this adults-only property. all guests 16 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Pet fee: eur 80 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets food and water bowls are available pets allowed for an extra charge of eur 80 per pet, per day pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Reviews

Claudia

Apr 13, 2026 05:55:45 AM

Review Score: 10

Summary: Fantastic holiday, beautiful property, spotless, very attentive Red Level staff (thank you Leila, you really made a difference for our holiday). I highly recommend this resort, one of the best experiences we’ve had!

See All Reviews

Room Arrangement

Room Info	Facilities
Red Level Junior Sutie Room Size: 581 square feet m² 1 King Bed 2 Twin Beds	General Square meters - 54, Number of living rooms 0, Executive level room, Private bathroom, Ping - 16, Tile flooring in room, Number of bedrooms - 1, Square feet - 581, Bed count minimum 1, Furnished balcony, Number of bathrooms - 1, Bed count maximum 2
Red Level Junior Suite Ocean Partial View Room Size: 581 square feet m² 2 King Bed and Twin Sofa Bed 3 Large Twin Beds and Twin Sofa Bed	General Number of living rooms 0, Executive level room, Number of bedrooms - 1, Partial ocean view, Square feet - 581, Wheelchair accessible, Number of bathrooms - 1, Square meters - 54, Private bathroom, Ping - 16, Tile flooring in room, Bed count maximum 3, Bed count minimum 2, Furnished balcony
Red Level Junior Suite Ocean Partial View with Whirlpool Room Size: 581 square feet m² 2 King Bed and Twin Sofa Bed 3 Large Twin Beds and Twin Sofa Bed	General Private hot tub, Number of living rooms 0, Executive level room, Number of bedrooms - 1, Partial ocean view, Square feet - 581, Wheelchair accessible, Number of bathrooms - 1, Square meters - 54, Private hot tub (outdoor), Private bathroom, Ping - 16, Tile flooring in room, Bed count maximum 3, Bed count minimum 2, Furnished balcony
Red Level, Villa, Private Pool Room Size: 4306 square feet m² 1 King Bed	General Private hot tub, Number of living rooms 0, Executive level room, Square meters - 400, Number of bedrooms - 1, DVD player, Yard, Wheelchair accessible, Private pool, Number of bathrooms - 1, Private hot tub (indoor), Private bathroom, Tile flooring in room, Fence around yard, Desk, Garden view, Ping - 121, Square feet - 4306, Separate sitting area, Access via exterior corridors, Bed count minimum 1, Bed count maximum 1
Red Level Master Suite Ocean View with Terrace Bathtub Room Size: 1195 square feet m² 2 King Bed and Twin Sofa Bed	General Number of living rooms 0, Executive level room, Hardwood flooring in room, Number of bedrooms - 1, Partial ocean view, Ping - 34, Location - top floor, Wheelchair accessible, Number of bathrooms - 2, Square feet - 1195, Private bathroom, Separate sitting area, Square meters - 111, Bed count minimum 2, Furnished balcony, Bed count maximum 2
Red Level Junior Suite Front Ocean View Room Size: 581 square feet m² 2 King Bed and Twin Sofa Bed 3 Twin Beds and Twin Sofa Bed	General Square meters - 54, Executive level room, Private bathroom, Ping - 16, Tile flooring in room, Number of bedrooms - 1, Square feet - 581, Bed count maximum 3, Wheelchair accessible, Ocean view, Bed count minimum 2, Furnished balcony
Red Level Junior Suite Large Terrace with Whirlpool Room Size: 1001 square feet m² 2 King Bed and Twin Sofa Bed 3 Large Twin Beds and Twin Sofa Bed	General Private hot tub, Executive level room, Number of bedrooms - 1, Wheelchair accessible, Private hot tub (outdoor), Square feet - 1001, Private bathroom, Location - ground floor, Square meters - 93, Tile flooring in room, Ping - 28, Garden view, Bed count maximum 3, Bed count minimum 2, Furnished balcony
Red Level Junior Suite Front Ocean View with Whirlpool Room Size: 581 square feet m² 2 King Bed and Twin Sofa Bed 3 Large Twin Beds and Twin Sofa Bed	General Private hot tub, Executive level room, Number of bedrooms - 1, Square feet - 581, Wheelchair accessible, Square meters - 54, Private hot tub (outdoor), Private bathroom, Ping - 16, Tile flooring in room, Bed count maximum 3, Ocean view, Bed count minimum 2, Furnished balcony

FAQ's

Is this Alcala hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alcala hotel?

Check-in time for Alcala hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alcala hotel have a swimming pool?

Yes, this Alcala hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alcala hotel?

Best-rates for the Alcala hotel starts from $442 per night with includes Pet Friendly, TV, Security/Safety, Entertainment, Hot Tub, Laundry, Bedding/Linens, Air Conditioner, Pool, Balcony/Terrace, Sports/Activities, Toiletries, Eco Friendly, Parking, View, Spa, Bar, Guest Services, Internet, Wheelchair Accessible, Ocean View, Accessibility, Business Services, Wellness Facilities, Restaurant, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Alcala hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alcala hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alcala hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alcala hotel?

Based on the information reported by the owner or manager, the Alcala hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alcala hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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